Responsible Gaming
Gaming Should Be Entertainment
At aees.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose and set strict limits on your time and spending.
Age Verification
All players must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in online gaming. It is your responsibility to ensure you meet these requirements before playing. Online casinos conduct age verification checks to protect minors from gambling harm.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be a sign of problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Borrowing money or getting into debt to fund gambling
- Neglecting work, school, family, or personal responsibilities due to gambling
- Failed attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Feeling anxious or irritable when unable to gamble
- Gambling with increasing amounts to achieve the same level of excitement
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos, including LeoVegas, offer responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a set timeframe
- Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session timeouts to prevent prolonged gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino or across multiple operators
- Account Cooling Off: Take a break from your account for a set period
We encourage you to use these tools actively to maintain control over your gaming.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Te Puna Awhina) – Free helpline: 0800 664 262 | www.pgf.nz
- Gambling Helpline – 0800 654 655 | Available 24/7
- Gamblers Anonymous – Support groups across New Zealand | www.gamblersanonymous.org.nz
- Samaritans NZ – 1737 (call or text, free 24/7) | Emotional support for anyone in distress
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised health issue, and professional help is available and effective.
Contact the Problem Gambling Foundation (Te Puna Awhina) on 0800 664 262 or visit www.pgf.nz today.
Remember: You are not alone, and help is always available.