Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to understand that the odds always favour the house. Play only with money you can afford to lose, and never gamble more than you can comfortably spare.
Age Verification
You must be 18 years of age or older to access and play on online pokies platforms in Aotearoa New Zealand. By using aees.co.nz and any affiliated casino sites, you confirm that you meet this legal requirement.
Warning Signs of Problem Gambling
Do you recognize any of the following signs in your own behaviour? If so, support is available.
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, family, or friends because of gambling
- Borrowing money or using credit to fund gambling
- Experiencing financial difficulties due to gambling
- Feeling unable to stop or control gambling urges
- Using gambling to escape problems or negative emotions
- Continuing to gamble despite negative consequences
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive timely reminders about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites if you need a break
- Session Timers: Set automatic session limits to remind you when to stop playing
- Account Cooling-Off: Request a period during which your account is inaccessible
Use these tools proactively to ensure your gaming remains enjoyable and within your control.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available and free in many cases:
New Zealand
- Gambling Helpline (Aotearoa): 0800 654 655 (Free, confidential, 24/7)
www.gamblinghelpline.co.nz - Problem Gambling Foundation:
www.pgf.nz
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help?
If you believe you have a gambling problem, please reach out for support today. Seeking help is a sign of strength, not weakness. Professional counsellors are available to assist you, and treatment is effective.
Contact the Gambling Helpline (Aotearoa) on 0800 654 655 at any time, or visit www.gamblinghelpline.co.nz for online support options.
Remember: You are not alone, and help is available.